The Who, What, When and How for Your Questions:

Curriculum/Class:

• Please email your instructor first for anything specific to your class or tests.
• If you have more general questions about learning or a curriculum that does not pertain to your class, email Elias Hernandez at [email protected]

Student Services:

• Contact this department for any questions related to schedule, change of schedule, hours completed, or graduation.
• Email: [email protected]
• Hours Available: Monday – Friday, 10 AM – 6 PM

Student Relations: (note instructions regarding make-up hours)

• Please email only Student Relations for requests to make up hours that you may have missed in class.
• Requests must be made 2 weekdays prior to the date for which you wish to make up hours, and must be approved in advance. For example, if you wish to make up hours on a Monday, please ensure your request is made no later than the morning of the Thursday prior.
• Students in Theory or Practical can only make-up hours in Theory or Practical. Clinic students can make-up hours in Theory, Practical, or Clinic lecture. Nails students can make-up hours in another Nails class.
• Make-up hours schedules are available for FTD / MT / W-F / PTW / PTE but can only be done outside your schedule.
• Students must be up-to-date on their payments to make up hours.
• Email: [email protected]
• Hours to contact Student Relations: Monday – Friday, 10 AM – 6 PM

Student Materials:

• For questions related to textbooks, other student materials, or future seminar credits as part of continued online education, please email David Abadia
• Email: [email protected]
• Hours available: Monday – Friday, 11 AM – 7 PM

Payments:

• Please contact Maria Reynoso for any questions about payments
• Email: [email protected]
• Hours available: Monday – Friday, 10 AM – 6 PM

Financial Aid:

• Please contact Elvia Reyes for any questions about financial aid
• Email: [email protected] and [email protected]
• Hours available: Monday – Friday, 10 AM – 6 PM

Career Services:

• Please contact this email address only for questions about temporary Esthetics or Nails licenses
• Email: [email protected]

Clinic:

• Please contact the Clinic only for questions about Homework, Open Hours, or Clinic procedure, and NOT to make up hours in Clinic. To make up hours in Clinic lecture you must receive approval from Student Relations.
• Email: [email protected]
• Hours available: Monday – Friday, 10 AM – 6 PM

Seminars:

• For questions about any upcoming seminars
• Email: [email protected]
• Hours available: Monday – Friday, 10 AM – 6 PM

Technical Assistance:

• Please email Bruna Shaqiraj if you need technical assistance or help with Zoom or a class link. She is NOT able to answer questions about make-up hours, graduation, or schedules.
• Email: [email protected]

Any Other Questions:

• Please email [email protected] OR call the reception desk at (212) 779-7800 and we will return your call.